Astral
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- Free shipping
- Lifetime Warranty
- Waterproof + Tarnish-proof
- Hypoallergenic
Description
Description
The Astral is a space-age pendant, featuring a geometric star being orbited by a three-dimensional ring that wraps around both sides of the piece.
Materials: Stainless Steel. Comes on a 55cm (22") cuban chain.
Lifetime Warranty
Lifetime Warranty
We’re proud of our craftsmanship and confident in the quality of our products, which is why we offer a Lifetime Warranty. This warranty protects you against any manufacturing defects for as long as you own the product—your piece is meant to last a lifetime, just like the memories you’ll make with it. It is available exclusively to the original purchaser from the date of purchase.
What’s not covered:
- Normal wear and tear
- Loss, misuse, improper storage, or third-party modifications
Returns & Exchanges
Returns & Exchanges
Not 100% satisfied with your new piece? Return or exchange your order up to 30 days after delivery
- TDThomas D.Verified BuyerRated 5 out of 5 stars⭐️⭐️⭐️⭐️⭐️
I wear this necklace now every day. Definitely a new fave that I get tons of compliments on
- ANAlli N.Verified BuyerRated 5 out of 5 starsThank goodness I found this
I'm grateful I was finally able to find a nice, everyday necklace that was not too experimental or complicated. It was a design that did not include hearts or crosses, which for some reason is difficult to find. I found it to be a high-quality piece and bought it as a gift for my friend. She loved it and appreciated its unique design.
- LGLeandro Gomes M.Verified BuyerRated 5 out of 5 starsI love this item....
I love this item. Really Nice and Makes you more attractive. Really worth it!! You can put it with others Vitaly accessories too. Makes a perfect match.
- ACAlice C.Verified BuyerRated 1 out of 5 starsBeautiful but fragile.
After just four months the oval came off the pendant.
Vitaly EUHi Alice C.,
Thank you for your feedback regarding your Astral pendant. We sincerely apologize that the oval component has detached after just four months of wear. The durability and craftsmanship of our pieces are extremely important to us, so we take issues like this very seriously.
While we're pleased that you found the design beautiful, we understand that the structural integrity of our jewelry is equally important. This type of separation should not occur with normal wear, and it falls below our quality standards.
We greatly appreciate you bringing this issue to our attention, as it helps us identify areas for improvement in our manufacturing processes. Our support team would be happy to assist you with a warranty claim to ensure you receive a piece that meets our quality standards.
Thank you for taking the time to share your experience with us.
- KMKerrie M.Verified BuyerRated 2 out of 5 starsBig fan of Vitaly, pendant broke after 3 wears
I really like this piece. However the soldering that held the pedant in place broke after three wears. I should mention I wasn’t doing any strenuous movement and there was no pressure on the piece. It simply broke off which is disappointing to say the least. I would strongly warn anyone who is interested in this piece that it is flimsy.
Vitaly EUHello Kerrie M.,
Thank you for sharing your feedback with us. We're sorry to hear that your Astral pendant broke after such a short time of wear. Quality craftsmanship and durability are top priorities for us, so we take concerns about structural integrity very seriously.
The issue you've described with the soldering is certainly not up to our usual quality standards, and we understand your disappointment, especially as a fan of our brand. While our pieces are designed to withstand regular daily wear, any premature failure like this is unacceptable.
We kindly ask that you reach out to our support team at info@vitalydesign.com so that we can explore potential solutions for you. Our agents will be happy to assess your situation and work towards making this right. We greatly appreciate you bringing this matter to our attention as it helps us maintain our quality standards and improve our products.